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Insurance policy: What is in the insurance policy?

Insurance certificate or insurance policy?

The insurance policy is a certificate that confirms in writing that an insurance contract exists between an insurer and the policyholder. An insurance policy is also referred to as a policy (French for "proof") or insurance policy. With the insurance policy, policyholders can thus prove that they have a corresponding insurance. So it can only be proven with a valid appearance that insurance and thus a certain protection exists.

However, the function of the insurance policy goes beyond the pure evidence. In this way, all insurance benefits and the general terms and conditions of the policyholder are specified in the policy. In addition, exclusions or individual agreements between the policyholder and insurance are recorded in writing.

Meaning for the insurance contract

The policy is sent or handed over to the policyholder after an insurance contract has been concluded. The insurance contract only has full legal validity when the policyholder is sent and accepted by the policy.

In the event of damage or a benefit, the insurance policy ultimately serves as proof that a contract exists. The policy can also be required as evidence if insurance is used as a loan security. In addition, the document must be available when selling life insurance. However, it is usually not sufficient for the certificate to change the owner. Rather, the new owner must be entered.

insurance policy


Insurance policies are required for these insurance policies

  • Motor insurance: When you take out car insurance, you usually get an electronic insurance confirmation (EVB). With the EVB number, you initially have proof of provisional insurance cover for the registration of a vehicle. However, the full and final insurance coverage only exists if you have received and accepted the policy from your insurer. In the event of damage, you have to prove your insurance cover with your policy. This also applies, for example, if you use a rental car and only complete a temporary damage liability.
  • Life insurance: The life insurance policy is a contract between the insurance company and the person who wants to take out insurance. Every life insurance policy is different as well as the states of the states that regulate these policies. The insurance policy of life insurance plays an important role that capital or a pension from insurance can only be paid out if the original proof is available.
  • District benefit insurance: This insurance is also referred to as "mini life insurance". In order for the insurer to pay, there must also be an original certificate here.
  • Risk life insurance: The policy of this insurance is also required in the event of a benefit. In addition, banks can request the certificate as proof if the risk life insurance is used to secure a construction loan.
  • Professional liability insurance: Certain professional groups such as architects, insurance intermediaries, doctors or lawyers must have liability insurance in order to receive approval for their work. The policy must be submitted when applying for admission. Likewise, clients can demand proof.
  • Household insurance: If you take out a household insurance, you will receive a corresponding policy after the contract is concluded. The insurance contract is only fully concluded with receipt of the policy.
  • Private health insurance: If you are a PKV policyholder, you will usually get an extensive policy with all details about your tariff. If you have any questions about services, you can then look directly in your certificate.

Contractual content

The insurance policy is more than a pure certificate that serves to prove insurance protection. It contains all important contract details and information on the contractual partners. In particular, this includes details on the policyholder and other insured persons, the type of insurance and the insurance number, the conditions of insurance cover, the sum insured and the insurance value, insurance premiums and the start of insurance.

The start of the contract: The start of the contract is shown on the insurance policy. If the insurance benefit has been linked to a certain term, this is also noted on the policy.

Agreed insurance coverage: The policy lists all insurance benefits in detail.

You should pay attention to this with the policy

All data in one place

Your insurance policy contains all data of your contract. In the document, for example, the content of individual services and performance exclusions are defined. In the event of a benefit or if there is no service, you can always refer to the policy.


Check before the contract signature

Since the insurance policy contains the basis for your insurance benefits, you should carefully check the contract before signing.

Carefully keep the original insurance certificate

The original Police is an important proof of your insurance cover. For example, the payment of life insurance can only be paid if the original insurance policy is available. Keep your policies safely. In some cases, the Police owner is considered the beneficiary of the sum insured in life insurance.

Keep expired policies for at least three years

A limitation period of three years applies to insurance companies. For example, consumers can still request services within this time. In order to enforce these claims, the original insurance policy is required.


Send insurance certificate in the original case in the original

For life insurance only the original policy is considered evidence that the policyholder is entitled to benefit. For this reason, you must also send the insurer this document if you want to get the service. You should definitely send this document by registered letter so that you will receive evidence that the insurance has received the certificate. Alternatively, you can also go to a branch of the insurer and hand in the policy against a receipt there.


Check contract adjustments

With many insurance companies, a contribution adjustment or a performance adjustment takes place over time. Check each change carefully and point out your insurance company for possible errors.


Request lost documents immediately

If insurance policies have been lost, for example, during a move, you should inform the insurer about the loss immediately. You will then receive new contracts.

Insurance contribution: The insurance policy shows exactly which contributions to insurance are due. In addition, the contract also contains information on how the

Insurance fee is paid and what conditions apply. For example, it can be in the policy that the contributions must always be paid until the 15th of a month.

Insurance number: The insurance number is an important element of the policy. You must also specify this number if you have any questions about the contract.

Individual agreements: If individual agreements are made with the insurance company, they must also be recorded in the policy.

Power flows: In the policy, the cases in which the insurance company does not apply. For example, this information is particularly important for disability insurance.

AGB: The insurance policy always contains the general terms and conditions in which, for example, information on notice periods is

Special regulations: If there are separate regulations that go beyond the conventional services of the contract, these must also be recorded in the policy.

Insurance note number

The insurance number (VSNR) consists of letters and numbers and is an identification number of insured persons (statutory pension insurance). This is also referred to as a pension insurance number (RVNR) and its introduction was carried out in 1964. The insurance number is billed by the insurance number. It is required for any work or social benefits subject to social security, such as applying for unemployment benefit.

This can be clearly assigned with the number of the insurance policy. The number is usually on the top of the insurance policy and in some cases on each side of the insurance policy.

The number is important so that you can specify your insurance policy in telephone or written contact with the insurer. In addition, the number plays an important role in the loss of the insurance policy or in the case of damage reports.

As a rule, an insurance certificate number is limited to a maximum of 17 characters. Some insurers also use longer numbers. If you want to assert damage, you have to leave out a few characters with longer insurance numbers. This is the case, for example, if the damage is reported electronically via portals such as Schadenplus.de to the insurer.

Building the insurance number

Each insurance company has its own system in allocating the insurance number. As a rule, it consists of information on the type of insurance as well as a major running number and an assignment to a specific processing area.

Example: PAV/70/0156/1112521111/089


Contract application

An insurance policy is not requested directly. Rather, you will receive the policy when you take out insurance. It does not matter whether you apply for the insurance contract online, an insurance broker or an insurer on site.

The insurance policy is usually sent to you by post. Depending on the policy, it can take different lengths for you to get your policy. For example, insurers need longer to check an insurance application for life insurance than the online application for vehicle insurance. With car insurance, the policy is usually sent within a few working days.


Different versions

The original insurance policy of life insurance can be printed in the form of a real certificate that is created in a separate folder. Conventional policies for liability or vehicle insurance usually consist of conventional paper prints.


Insurance policy lost - what now?

In principle, insurance policies should always be kept carefully. However, it can always happen that a policy is lost, be it cleaning up or moving.


Safe insurance (household items or liability): In conventional property insurance, the loss of the insurance policy is not really tragic. In this case, you can contact the insurer and request a replacement pressure. This will then be sent to you within a short time.

Personal insurance: In the event of a life insurance policy, a loss is more serious, because theoretically the owner of the policy is also the beneficiary of the insurance benefit. If you lose the policy, you are not entitled to the sum insured in the event of a benefit because you cannot prove the possession of the insurance.

Retention obligation

The limitation period for insurance benefits is three years. You should therefore keep your expired insurance policies at least for this period. In this way you are entitled to any additional claims.

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